Delivery times depend on the product and your location. Natural Coir Mats can take up to 10 days for delivery within Egypt.

International orders may take up to 30 working days, depending on the destination and local regulations.

Yes! We deliver across Egypt.

Yes, we ship internationally. Please keep in mind that international orders may take up to 30 working days, and occasional delays can happen due to customs or country regulations.

Shipping costs are calculated according to your order and delivery location and will be shown during checkout.

Our current policy does not accept returns.

For hygiene-related products, including towels, yoga mats, holdr bottles, and other personal-use items, purchases are final and cannot be exchanged or refunded.

We’ll be happy to help. Please contact us within 48 hours of receiving your order and send us your order number along with a clear photo of the issue.

Our team will review it and assist you with the next steps.

Absolutely. You can personalize selected mats to make them completely yours.

Add a name, family name, business name, logo, house name, or a message and create something that fits your space and personality. Customize your mat here.

Customization is currently available for selected Natural Coir, Rubber, and Training Mats.

You can request your customized mat through our Design Your Own Mat page, contact our team through the website chat, or reach out through our social channels.

A little care goes a long way.

• Avoid soaking your mat with water.
• Use a brush or vacuum cleaner to remove dust and dirt.
• Avoid wrapping the mat when storing it.
• Follow our full care guide for more tips on keeping it looking its best.

VIEW CARE INSTRUCTIONS

• Machine wash in warm water.
• Do not iron.
• Do not use fabric softener.
• Wash only with other lint-free materials.
• Tumble dry on low or no heat, or simply hang to dry.